Spin Kong is operated by Win Top Ltd, a company licensed and regulated under the Curaçao framework, specifically Curaçao eGaming / GCB, under licence number OGL/2024/1782/0918. That licence governs how we run the platform, what standards we must meet, and how we are held to account by the issuing authority. We launched in 2026 and have been built from the ground up with UK players in mind.

Being licensed means we operate within a defined regulatory structure. The Curaçao authority sets requirements covering fair play, financial conduct, and responsible operation, and we are expected to meet those requirements consistently — not only at launch but on an ongoing basis. If we fall short, there is an external body with the standing to act on it. We think that matters, and we want you to know who is holding us accountable.

How we handle your money

Player funds and operational funds are kept separate. The money you deposit to play with is not used to run the business — it sits apart from Win Top Ltd's own finances. This separation is a basic operational principle for us. When you request a withdrawal, we aim to process it within 24 hours, and the same payment methods you use to deposit are available for withdrawals, whether that is a card, an e-wallet, a bank transfer, or a cryptocurrency option. Our minimum deposit and withdrawal threshold is £20, which keeps things straightforward without placing unnecessary barriers on accessing your own funds.

Safer gambling and how it shapes the platform

We take safer gambling seriously as a structural matter rather than an afterthought. The platform is built to give you access to tools that let you set limits on how you play — deposit limits, session controls, and the ability to take a break or close your account if you need to. These are not buried in a corner of the site; they are part of how the platform is designed to work. We recognise that gambling carries real risk for some people, and our job is to make sure you can manage your activity on your own terms.

We also think carefully about who the platform is for. Spin Kong is intended for adults who want a straightforward, browser-based experience. We carry identity and age verification requirements precisely because we are not willing to be casual about who is using the site.

When something goes wrong — a payment delay, a technical issue, a dispute about how a promotion was applied — we expect ourselves to respond clearly and without deflection. Our support team is there to give you a direct answer and, where we have made an error, to put it right. We do not think a good customer relationship depends on everything going perfectly; it depends on how we behave when it does not.

We have tried to build something that is honest about what it is: an online casino, operated to a clear standard, for players who want to know who they are dealing with.